Mainland UK Shipping

We have three postage options to select from during checkout (on larger items eg kits there will be two options):

Royal Mail Tracked - Smaller / Lighter weight orders. This will be sent via Royal Mails Tracked Service.  They will send emails/SMS to inform you of the tracking events. This option won't be shown for heavier weight orders. 

DPD 2 Day. Small or large orders. This will be sent with DPD Local and should arrive within two working days (if you place the order before 12:30PM). 

DPD Next Day. Small or large orders. This will be sent with DPD Local and should arrive the following working day (if you place the order before 12:30PM). 

Highlands and Islands UK Shipping

We offer a 2-3 day service fulfilled with either Royal Mail Post, or Parcel Force. The prices charged are identical to mainland UK. Small orders will be sent via the post, larger orders via Parcel Force.

Outside of the UK Shipping

We shop around when selecting the best method for Europe (we avoid the cheap budget couriers due to parcels being lost). Southern Ireland is always sent via DPD. Other countries will usually be either Parcel Force, UPS, or Fedex. Please note that we require a phone number for international deliveries. Also if you are a company in Europe, a VAT number or EORI number will help speed up customs.  

We remove the UK VAT (Tax) when any country other than the UK is selected in the shopping basket or checkout. From this point all prices on the site drop down to exclude VAT. If you are from the Channel Islands, please select Jersey / Guernsey from the country list in order to remove UK sales Tax.

60 day "Change of Mind" policy

We understand that for whatever reason you may need to return your purchase.  We provide a 60 day opportunity for you to do just that.  Simply give us an email or a phone call to let us know it is due back.  You are responsible for the shipping back to us but you will receive a full refund including the original shipping we charged you for your order.  We recommend getting a signed for or proof of postage when posting back to us.

All we ask is that you return the items in the condition they were sent in, with the packaging present.  You are welcome to have temporarily tested the product and unravelled things, but if you have cut wires, soldered, glued, installed and used for a while then this wouldn't be suitable for returns under the change of mind policy.